We Handle Your Medical Reimbursement — Completely on Your Behalf

Hospitalization is stressful enough — paperwork shouldn’t be. We take over the entire reimbursement process, representing you to ensure your claim is submitted, tracked, and settled smoothly.

Focus on your Recovery, We'll Handle the Paperwork

Don't let confusing medical bills add to your stress. Let our experts manage your claim from start to finish.

Our Reimbursement Services

We handle the entire claim lifecycle for you, ensuring accuracy, compliance, and speed at every step.

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Claim Preparation & Submission

We collect, verify, and organize all required documents, then fill and submit claim forms directly on your behalf.

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Claim Tracking & Follow-up

Our team continuously tracks your claim status with the insurer/TPA, providing you with regular updates so you don't have to call anyone.

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Query & Rejection Management

If an insurer raises a query, we handle all communication, prepare explanations, and manage re-submissions on your behalf.

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Settlement Verification

After settlement, we review the insurer’s calculations to ensure there are no excess deductions or missed payments.

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Late Claim Handling

If your claim submission is delayed, we prepare valid justifications and representations on your behalf. Delayed submissions are considered only when supported by valid reasons and relevant evidence from the patient.

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Dual Policy Coordination

We file primary and secondary claims in the correct order on your behalf, ensuring you get the maximum reimbursement possible.

Why Patients Choose Payton

We act on your behalf from claim filing to settlement. You just relax and get reimbursed.

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Everything Done On Your Behalf

From start to finish, we manage the entire process so you don't have to lift a finger.

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Single Point of Contact

No more multiple follow-ups or confusion. You'll have one dedicated contact for all your queries.

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Faster Settlements

Our professional coordination and expertise lead to quicker reimbursement turnaround times.

How It Works

A simple, stress-free process designed for you

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1. Submit Your Documents

You provide us with your hospital bills, discharge summary, and other related documents just once.

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2. We Verify & Prepare

Our team, including an in-house doctor, checks for completeness and ensures medical justifications are strong.

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3. We Submit & Follow Up

We prepare and submit your claim to the insurer/TPA and continuously track its progress on your behalf.

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4. You Get Reimbursed

We track the claim until your reimbursement is settled and credited to your account.

Frequently Asked Questions

Quick answers to common patient questions

Payton handles the entire medical reimbursement process on your behalf — from collecting documents and filling claim forms to submitting them and following up with your insurance company until the claim is settled.

Yes. Reimbursement claims apply for any hospital (network or non-network). Payton works independently to represent you and ensure your claim is filed and settled properly.

No. Everything can be done remotely and digitally. After the form is filled, our team will contact you and will manage the rest on your behalf.

We’ll respond to the insurer’s queries and rejections with legitimate responses and re-submission considering proper explanations and supporting proofs — all done on your behalf.

Typically, 15–30 working days, depending on your insurance provider. Since we continuously follow up, we help you get faster settlements.

Yes. We assist patients with legitimate appeal and re-submission processes for rejected claims. Our team carefully reviews the insurer’s rejection reason, identifies any genuine documentation or communication gaps, and helps prepare a compliant and accurate re-submission. We do not modify or create false information — our role is to ensure your genuine claim gets the fair review it deserves.

All your documents and medical information are stored securely and confidentially. We never share your data without consent.

Yes. We handle primary and secondary claim filing on your behalf, ensuring maximum claim benefit.

Start Your Reimbursement Claim Today

Don't let complicated medical bills stress you out. Let our experts handle your reimbursement while you focus on your health.